Call Center Software

HoduCC Call Center Software is a Multi-tenant and Single tenant call center software built for today’s support teams to act with complete customer knowledge enabled by contemporary technologies which makes calling and responding personalized.

Features:

Predictive Dialer
Preview Dialer
Progressive Dialer
WebRTC Phone
Auto Dialer
Call Recording
Multilevel IVR
Real Time Analytics & Reports

FT Technologies (T) Limited is a technically agile organization managed by people who have expert knowledge and experience in ICT applications, database, networking, security, and hardware

WFH Feature:

Remote Agent
Inbuilt WebRTC Phone
Browser Based
Call Forwarding To Mobile
Call Bridging
Call Recording
Highly Secure

Add-Ons:

IVR & Agent Survey
Quality analysis
SMS Broadcasting
WhatsApp Broadcasting

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