HoduCC Call Center Software

HoduCC Call Center Software is a Multi-tenant and Single tenant call center software built for today’s support teams to act with complete customer knowledge enabled by contemporary technologies which makes calling and responding personalized.

Features:

  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • WebRTC Phone
  • Auto Dialer
  • Call Recording
  • Multilevel IVR
  • Real Time Analytics & Reports

WFH Feature:

  • Remote Agent
  • Inbuilt WebRTC Phone
  • Browser Based
  • Call Forwarding To Mobile
  • Call Bridging
  • Call Recording
  • Highly Secure

Add-Ons:

  • IVR & Agent Survey
  • Quality analysis
  • SMS Broadcasting
  • WhatsApp Broadcasting